The Acuity Center for Self-Help & Schedule-osis
Why consult a professional when we all know that self-help is way more fun? (Tony Robbins lecture not included.)
Browse our Help Center below or come hang out with us at one of our live scheduling parties to
learn our favorite tricks!
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Getting Started
Core Setup
- How to Start Using Acuity
- How to Test Scheduling Appointments
- Set Up Your Availability
- Create your Appointment Types
- Managing your Client List
- Set Your Time Zone
FAQ
- Recent Updates
- Why do E-mails and texts say they are coming from a client of mine?
- How do I delete a client's saved credit card?
- How to redirect clients to another page after booking
- How do I see a list of when my Clients last had an appointment?
- How does a client leave a tip?
Mobile App
- Accepting Payments through Square via the Acuity Mobile App
- Differences between our mobile optimised web app and our mobile app
- How to find out which version of the mobile app you're running?
- How to force close the app
- How to Update the Mobile App
- Mobile App Permissions (Android)
Diving Deeper
- Sending clients a survey
- Setting and Viewing Appointment Location
- Make Me Look Busy & Minimizing Gaps
- Acuity for Massage Therapists
- Acuity for Coaches
- Acupuncture Set Up
Account Information
Basic Account Information
- Acuity Scheduling pricing and plans
- General Data Protection Regulation (GDPR)
- What Happens if My Monthly Subscription Charge Fails
- Password reset
- Referrals from your customers
- Why We Don't Have Phone Support
Additional Tips
- Add Labels to Appointments or Class Attendees
- Custom Conversion Tracking
- FullSlate
- How to Take a Screenshot
- Charging taxes for appointments
- Troubleshooting PayPal: Error "The seller accepts encrypted website payments only"
Scheduling Appointments
Appointments and Availability
- Editing an Existing Appointment
- Joint Calendars
- Where Do Canceled Appointments Go?
- Daylight Saving Time & Acuity
- How Appointment Scheduling in Acuity Works
- How to schedule clients in a time window, rather than a specific start time
Client's Scheduling Page
- Scheduling Page Templates
- Scheduling Page Options
- Disable Recurring Appointments
- Customize Your Scheduling Page URL
- Can I add a message to my appointment confirmation page?
- Edit & Change Wording and Translate the Client's Scheduling Page
Integrations & Embedding
Integrations
- Syncing with Google Calendar
- Integrating with Daylite
- Invoices
- Integrating with Zoho CRM
- Integrating with Instagram
- Can my clients leave reviews for me in Acuity?
Embedding
- Integrating with Google My Business
- Leadpages
- Business Reviews from your Clients
- Shopify
- Add the Acuity Booking Bar to your Website
- Promoting your business
Packages, Products, and Promotions
Appointment Packages
- Can I add a form to package purchase?
- Subscriptions
- Can I edit a package code for a client?
- Appointment Packages & Gift Certificates
- Expiration dates on an Appointment package
- What is the difference between an appointment and a package?
Coupons and Promotions
Notifications
Text Messages
E-mails
- How to edit and customize your appointment notification emails
- Automated Birthday Emails for Clients
- What happens when my client replies to an email notification?
- Edit the Email Template Buttons
- Send Notifications for an Appointment to Multiple People
- How can I attach a document or file to a notification email?