The Acuity Center for Self-Help & Schedule-osis
Why consult a professional when we all know that self-help is way more fun? (Tony Robbins lecture not included.)
Browse our Help Center below or come hang out with us at one of our live scheduling parties to
learn our favorite tricks!
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Getting Started
Core Setup
- ★ How to Start Using Acuity
- Availability and Scheduling Limits by Appointment Type
- Setting Your Scheduling Limits
- Set Your Availability
- How to Test Scheduling Appointments
- Set Up Your Availability
FAQ
- Recent Updates
- Why do emails and texts say they are coming from a client of mine?
- How do I delete a client's saved credit card?
- How to redirect clients to another page after booking
- How do I see a list of when my Clients last had an appointment?
- How does a client leave a tip?
Mobile App
- Accepting payments through Square readers via the Acuity mobile app
- Differences between our mobile optimised web app and our mobile app
- How to find out which version of the mobile app you're running?
- How to force close the app
- How to Update the Mobile App
- Mobile App Permissions (Android)
Diving Deeper
- Setting up short pick-up and drop-off appointments
- Planning to file your business taxes
- Acuity tips for CPAs in tax season
- Sending clients a survey
- Setting and Viewing Appointment Location
- Make Me Look Busy & Minimizing Gaps
Account Information
Basic Account Information
- Sales Tax on Your Acuity Bill
- Acuity Scheduling pricing and plans
- General Data Protection Regulation (GDPR)
- What Happens if My Monthly Subscription Charge Fails
- Changing or Resetting your Acuity password
- Referrals from your customers
Additional Tips
- How to Use Categories in Acuity
- Acuity Certified Experts (ACEs)
- Add Labels to Appointments or Class Attendees
- Custom Conversion Tracking
- FullSlate
- How to Take a Screenshot
Scheduling Appointments
Appointments and Availability
- Editing an Existing Appointment
- Joint Calendars
- Where Do Canceled Appointments Go?
- Daylight Saving Time & Acuity
- How Appointment Scheduling in Acuity Works
- How to schedule clients in a time window, rather than a specific start time
Client's Scheduling Page
- How to use Acuity’s Change Scheduling Wording Tool
- Scheduling Page Templates
- Scheduling Page Options
- Disable Recurring Appointments
- Customize Your Scheduling Page URL
- Can I add a message to my appointment confirmation page?
Integrations & Embedding
Integrations
- Creating a one-way sync from Acuity to your outside calendar
- Importing and Exporting Appointments and Clients
- Syncing Acuity with iCloud
- Syncing with Google Calendar
- Integrating with Daylite
- Invoices
Embedding
- Integrating with Google My Business
- Leadpages
- Business Reviews from your Clients
- Shopify
- Add the Acuity Booking Bar to your Website
- Promoting your business
Packages and Promotions
Appointment Packages
- Can I add a form to package purchase?
- Subscriptions
- Editing package codes
- Appointment Packages & Gift Certificates
- Expiration dates on an Appointment package
- What is the difference between an appointment and a package?
Coupons and Promotions
Notifications
Text Messages
E-mails
- How to edit and customize your appointment notification emails
- Automated Birthday Emails for Clients
- What happens when my client replies to an email notification?
- Edit the Email Template Buttons
- Send Notifications for an Appointment to Multiple People
- How can I attach a document or file to a notification email?