The Acuity Center for Self Help
If your business is suffering because of Coronavirus (COVID-19), we want to help. Please contact our support staff to discuss your situation≫
We've also identified Acuity features that could be helpful for affected businesses. Learn about these features≫
And we're hosting a webinar on how video conferencing works with Acuity. Sign up for our webinar≫
Getting Started
Core Setup
- ★ How to Start Using Acuity
- Using one Acuity account for two or more businesses
- Availability and Scheduling Limits by Appointment Type
- Setting Your Scheduling Limits
- Set Your Availability
- How to Test Scheduling Appointments
FAQ
- ★ Features to be aware of during a Coronavirus shutdown
- Our Top 10 Tips for Remote Work
- Acuity and Squarespace - FAQ
- Why do emails and texts say they are coming from a client of mine?
- How do I delete a client's saved credit card?
- How to redirect clients to another page after booking
Mobile App
- Accepting payments through Square readers
- Acuity mobile app vs. Accessing Acuity through a mobile browser
- How to find out which version of the mobile app you're running?
- How to force close the app
- How to Update the Mobile App
- Mobile App Permissions (Android)
Diving Deeper
- Setting up short pick-up and drop-off appointments
- Planning to file your business taxes
- Acuity tips for CPAs in tax season
- Sending clients a survey
- Setting and Viewing Appointment Location
- Make Me Look Busy and Minimize Gaps in Scheduling
Account Information
Basic Account Information
- Acuity enterprise pricing
- Tax on Your Acuity Bill
- Acuity Scheduling pricing and plans
- General Data Protection Regulation (GDPR)
- What Happens if My Monthly Subscription Charge Fails
- Changing or Resetting your Acuity password
Additional Tips
- Acuity on social media
- How to Use Categories in Acuity
- Acuity Certified Experts (ACEs)
- Add Labels to Appointments or Class Attendees
- Custom Conversion Tracking
- FullSlate
Scheduling Appointments
Appointments and Availability
- Editing an Existing Appointment
- Joint Calendars
- Where Do Canceled Appointments Go?
- Daylight Saving Time & Acuity
- How Appointment Scheduling in Acuity Works
- How to schedule clients in a time window, rather than a specific start time
Client's Scheduling Page
- How to use Acuity’s Change Scheduling Wording Tool
- Scheduling Page Templates
- Scheduling Page Options
- Disable Recurring Appointments
- Customize Your Scheduling Page URL
- Can I add a message to my appointment confirmation page?
Integrations & Embedding
Integrations
- Google Hangouts Meet
- Video conferencing with Acuity
- Integrate with Automate.io
- Creating a one-way sync from Acuity to your outside calendar
- Importing and Exporting Appointments and Clients
- Syncing Acuity with iCloud
Embedding
- Integrating with Google My Business
- Leadpages
- Business Reviews from your Clients
- Shopify
- Add the Acuity Booking Bar to your Website
- Promoting your business
Packages and Promotions
Appointment Packages
- Can I add a form to package purchase?
- Subscriptions
- Editing package codes
- Appointment Packages & Gift Certificates
- Expiration dates on an Appointment package
- What is the difference between an appointment and a package?
Coupons and Promotions
Notifications
Text Messages
E-mails
- How to edit and customize your appointment notification emails
- Automated Birthday Emails for Clients
- What happens when my client replies to an email notification?
- Edit the email template buttons
- Send Notifications for an Appointment to Multiple People
- How can I attach a document or file to a notification email?