The Acuity Center for Self-Help & Schedule-osis
Why consult a professional when we all know that self-help is way more fun? (Tony Robbins lecture not included.)
Browse our Help Center below or come hang out with us at one of our live scheduling parties to
learn our favorite tricks!
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Want more help?
E-mail UsGetting Started
Core Setup
- Anatomy of the Client's Scheduling Page
- How to Charge a Client
- Registered Client Accounts in Acuity
- Set Up Your Availability
- Create your Appointment Types
- Video Tutorials
FAQ
- Why do E-mails and texts say they are coming from a client of mine?
- How do I delete a client's saved credit card?
- Add the Acuity Booking Bar to your Website
- How to redirect clients to another page after booking
- How do I see a list of when my Clients last had an appointment?
- How does a client leave a tip?
iOS Mobile App
Diving Deeper
- Acupuncture Set Up
- Time Zones for Calendars
- How to Rearrange Calendars, Categories of Appointments or Appointment Add-Ons
- Locations by Calendar
- Yoga Studio Set Up
- How does a salon use Acuity?
Account Information
Basic Account Information
- Referrals from your customers
- Why We Don't Have Phone Support
- What's the difference between the paid and free plans?
- Do I need special software to use Acuity Scheduling?
- I only need to use Acuity for a couple months a year, can I do that?
- Change billing credit card
Additional Tips
- Custom Conversion Tracking
- FullSlate
- How to Take a Screenshot
- Charging taxes for appointments
- Troubleshooting PayPal: Error "The seller accepts encrypted website payments only"
- E-mail Daily Agenda or Weekly Summary of Upcoming Appointments
Scheduling Appointments
Appointments and Availability
- How Appointment Scheduling in Acuity Works
- How to schedule clients in a time window, rather than a specific start time
- Calendar Sharing: Assign an Appointment to Two Staff Members/Providers
- Rooms and other Resources
- Canceling & Refunding Appointments
- Alternating hours every other week
Client's Scheduling Page
- Monthly & Daily Templates
- Scheduling Page Options
- Disable Recurring Appointments
- Customize your Scheduling Page URL
- Can I add a message to my appointment confirmation page?
- Edit & Change Wording and Translate the Client's Scheduling Page
Integrations & Embedding
Integrations
- Debugging iCloud Calendar Sync
- Sync With Multiple Calendar Accounts
- Simplero
- New FreshBooks
- Drip
- Zoom.us
Embedding
See all 17 articlesPackages, Products, and Promotions
Appointment Packages
- Can add a form to package purchase?
- Recurring Billing, Subscriptions, and Memberships
- Can I edit a package code for a client?
- How to create Gift Certificates & Appointment Packages
- Expiration dates on an appointment packages
- What is the difference between an appointment and a package?
Coupons and Promotions
Notifications
Text Messages
E-mails
- Automated Birthday Emails for Clients
- What happens when my client replies to an email notification?
- Edit the Email Template Buttons
- Send Notifications for an Appointment to Multiple People
- How can I attach a document or file to a notification email?
- Disable Email Notifications for Specific Appointment Types