Article Summary
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A visual reference of the different parts of your scheduling page.
Clients can use your client scheduling page to book appointments with you. Reference this guide to understand how the different settings appear on your scheduler.
Appointment type selection
When clients first open your scheduler, this is what they'll see:
Your (1) company name and logo will appear at the top, with your scheduling instructions displayed below. Clients can select a specific (2) appointment category to view appointments in that category, or click (3) Show All Appointments to see all of your appointment offerings.
When a client selects a category, they can select an appointment to view more details, like the appointment duration, price and description. You can edit any of the appointment details that display in the Appointment Types panel.
Calendar selection
After selecting the appointment type, clients can choose which calendar to book their appointment on:
If you offer the selected appointment type on multiple calendars, clients can select which staff member they want to book the appointment with. The scheduler displays the (1) calendar name, (2) description, and (3) calendar location if one is set. Calendars with the same address are grouped together on the scheduler, and the location doesn't have to be a full address.
When (4) calendar pooling is enabled, they can also choose from all possible appointment types available by selecting Any available.
Date and time selection
Clients can select a date and time for their appointment based on your availability settings. The available times appear different depending on which template you're using.
Daily template:
Monthly template:
Acuity will show all available start times for each day, unless you’ve enabled the look busy or minimize gaps settings to hide some times from clients. Clients can select from your (1) available slots, (2) book more than one appointment at the same time, or (3) book a recurring appointment.
On the next page, clients complete the booking process by entering their information and payment details, if payment is required for the appointment. When the appointment is confirmed, clients are taken to a confirmation page.