Setting and editing your basic availability

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Ensure clients can only book time with you when you're available.

For full control over your schedule and when clients can book with you, set your hours for each calendar. You can have the same hours every day, or choose specific times for each day. 

To set specific hours for groups of availability types, visit Availability and scheduling limits by appointment type

Tip: Register for our webinar Preparing to book: Customizing and sharing your Acuity schedule where we'll teach you how to adjust availability and scheduling limits to get the most out of Acuity.

Set regular weekly hours

If the calendar stays the same from week to week, set regular weekly hours:

  1. In Acuity, click Availability.
  2. If you have more than one calendar, click Edit Availability/Limits on one of them.
  3. Leave This service group has regular hours every week checked.
  4. Enter your hours in the fields for each day of the week. The field for each day is limited to 250 characters. For help formatting these hours, review Formatting hours.
  5. Click Save regular hours.

Set different hours for each day

If the calendar has different hours every day, first remove the regular weekly hours:

  1. In Acuity, click Availability.
  2. If you have more than one calendar, click Edit Availability/Limits on one of them.
  3. Uncheck This service group has regular hours every week.
  4. Click Save, switch to specific days.

Then use the calendar that appears below to add override hours for specific days. Any days left blank won't be bookable by clients:

  1. Click a day on the calendar.
  2. Enter your hours for that day, then click Set Hours. The field for each day is limited to about 760 characters. For help formatting these hours, review Formatting hours.
  3. Repeat Steps 1 and 2 until your schedule is complete.

Formatting hours

When entering hours on your calendar, you can set a range of time you’re available, list specific start times, or combine the two methods. Use the table below for help formatting hours.

Format example Effect
8 AM - 5 PM  Appointments can start at 8 AM. The last must end by 5 PM.
8 AM - 1 PM, 2 PM - 5 PM Appointments can start at 8 AM and must end by 1 PM. They can begin again at 2 PM, ending again by 5 PM.
8 AM, 9 AM, 10 AM Appointments can start at 8 AM, 9 AM, and 10 AM.
8 AM - 3 PM, 4:30 PM, 5 PM Appointments can start at 8 AM and must end by 3 PM. Appointments can also start at 4:30 PM and 5 PM.
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