Adding and removing attendees from group classes

Manage the clients who sign up for your group classes.

Group classes are available to book on your scheduling page. You can also manually add clients to classes, or remove a single client who can no longer attend. 

Add attendees

You can add an attendee to a group class from your Acuity calendar:

1. In Acuity, click Calendar. 
2. Navigate to the date of the class, then click the group class. 
3. In the group class details, click + Attendee. 
4. Enter your client’s contact information. Include an email address to send the client email notifications about the appointment.
5. Click Schedule Appointment or use the arrow to select Schedule, but don’t send confirmation notifications. (If you select Schedule, but don't send confirmation notifications, other notifications, like reminders or follow-up emails will still be sent.)

Remove an attendee from a group class

If a client needs to cancel their spot in a group class, you can remove them:

1. In Acuity, click Calendar. 
2. Click the group class, then click the client's name to bring up their details. 
3. Click Cancel. 
4. Check Mark as no-show and/or Send email to client, if applicable. If you choose to send an email, you can add a message.
5. Click Cancel Appointment.

Email all group class attendees

To update everyone who's signed up for a group class, you can email all the attendees:

1. In Acuity, click Calendar.
2. Navigate to the date of the class, then click the group class.
3. In the group class details, click Email Attendees.
4. A new message will open in your email program. The subject and message body is blank, and the email addresses of all group class attendees are entered in the To: field.

Note: If the class has 100 or more people booked, you can't send an email to the attendees from the class details page. Instead, export a list of all appointments for that day, then copy the email addresses from the spreadsheet.