Starting an Acuity Scheduling trial

Test Acuity Scheduling features before you subscribe.

If you’re considering using Acuity for your business, you can try it out for free. 

When your trial ends, you can continue with any of our paid plans. Learn more about our Acuity pricing plans.

Tip: Register for our How to Start Scheduling with Acuity webinar where we'll teach you the basics of starting and completing a free Acuity trial.

Use Acuity by itself, or add it to a Squarespace website

When you start your free trial, you’ll choose to use Acuity by itself or attach it to a Squarespace website. This selection can't be changed. Acuity itself is the same, whichever option you choose. There are differences in your account dashboard and contributor limits, as explained in the table below.

Start your trial

To start a trial of Acuity:

1. Navigate to acuityscheduling.com and click Get Started.
2. Click Continue with Google, Continue with Apple, or Continue with Email address. If you already have a Squarespace account, you’ll be prompted to log in. If you don’t, this will decide how you'll log in in the future.
3. Follow the prompts to log in or set up your account.
4. If you already have a Squarespace website, you’ll be asked how you want to use Acuity. Choose Create a new Acuity Scheduling account to use Acuity by itself, or Use Acuity Scheduling with a Squarespace website to add Acuity to an existing Squarespace website, then click Next.
5. Click Try Scheduling to begin your trial. If you’re using Acuity by itself, your trial lasts seven days. If you’re adding it to a website, your trial lasts 14 days.
6. When you finish signing up, you’ll be taken to Acuity. If you exit the app, you can navigate back to it from your account dashboard.

To learn how to set up Acuity for your business, visit Getting started with Acuity Scheduling. To extend your Acuity Scheduling trial, contact our Customer Support team.

Acuity Scheduling trial limitations

Although you can use many of Acuity's features during your trial, such as integrating a payment processor and accepting payments for appointments, you'll want to keep these limitations in mind:

• You can’t send emails.
• You can’t customize automated email notifications.
• You can’t send automated text messages.

Subscribe on a computer

Upgrade to a paid plan at any time or to continue using Acuity after your trial ends. To upgrade to a paid subscription:

1. In Acuity, click the prompts to upgrade.
2. Choose Pay annually or Pay monthly, then click Select for the plan you want.
3. Enter your payment information and address, then click Save and continue.
4. Click Confirm payment.

Learn more about billing for your Acuity subscription.

Subscribe in the mobile app

If you started your trial in the mobile app, when your trial ends, you'll be prompted to subscribe. You can follow the prompt to subscribe on the web, or click to subscribe in-app at a higher price.

To subscribe in-app, your device has to be set to allow in-app purchases. If it's not, you'll be prompted to go to your settings to allow in-app purchases.

I created an Acuity account for the wrong Squarespace site

Acuity subscriptions can’t be transferred between sites. If you accidentally linked your Acuity account to the wrong site, you have two options:

• Embed your Acuity scheduler on the correct site - Keep your current Acuity subscription active. You can embed the scheduler onto your preferred site using a Scheduling block. You'll manage Acuity settings from your original site, but your clients will book seamlessly on the new site without noticing any difference.
• Cancel your Acuity subscription and start over on the correct site - Choose this option if you have a basic scheduler setup that you can quickly recreate, or if you plan to use site-specific integrations like sending marketing emails via Email Campaigns. Before canceling, review our Acuity refund policy and consider exporting any existing client or appointment data from your original site and importing it to your preferred one.

If you don’t subscribe

When your trial ends, your settings and information will be saved, but clients can't book appointments unless you upgrade to a paid plan.

The shortcut to Acuity from the Squarespace account dashboard will disappear 30 days after your trial ends.

Canceling or deleting a trial

Canceling a subscription takes it offline and stops any payments, but doesn't immediately delete your content. It's not possible to cancel an Acuity trial, but if you don’t upgrade to a paid plan, it will cancel itself when the trial ends. 

Deleting a subscription marks it for permanent deletion from our systems. If you're using Acuity by itself, you can delete your trial by following the steps for deleting an Acuity subscription. If your Acuity trial is attached to a website, it's not possible to delete Acuity without also deleting your website.

If you’ve decided not to use Acuity before the trial ends, you can keep people from booking more appointments by going to the Availability panel and removing all hours of availability. If you’ve attached Acuity to your Squarespace website, remove the scheduling block from your website to keep visitors from finding your scheduler.

If your trial has expired, you may be able to reactivate it.

If you can’t reactivate your subscription, you can start a new trial in the future. Your settings and information from your previous trial won’t be transferred to the new trial.