Confirm whether you can send SMS text messages to your international clients.
If you're sending automated text message reminders to your clients, keep in mind that our SMS provider supports international messaging to more than 200 destinations, but we can’t guarantee deliverability. Each country has its own individual regulations and guidelines that may apply based on sender type, use case, or legal guidelines.
You can't send text messages to clients or staff based in the countries listed below:
Note: As of March 24, 2025, text message deliveries in the Philippines won't be supported.
- Ascension (+247)
- Canary Islands (+3491)
- Cape Verde (+238)
- Dominican Republic (+1829, +1849, +1809201)
- East Timor (+670)
- Equatorial Guinea (+240)
- Eritrea (+291)
- Falkland Islands (+500)
- French Guiana (+594)
- Greenland (+299)
- Guinea-Bissau (+245)
- Kiribati (+686)
- Korea Dem People's Rep (+850)
- Marshall Islands (+692)
- Micronesia (+691)
- Mongolia (+976)
- Niue (+683)
- Norfolk Island (+672)
- Palau (+680)
- Philippines (+63)
- San Marino (+378)
- Sao Tome and Principe (+239)
- South Sudan (+211)
- Turkmenistan (+993)
- Tuvalu (+688)
- Vatican City (+379)
- Wallis and Futuna (+681)
To remind clients in unsupported countries about their appointments, consider sending them email reminders. Learn how to send up to three email reminders per appointment.
To send notifications to your team, you can send a copy of the email reminder. You can also enable push notifications in the Acuity Scheduling Admin mobile app to receive notifications when a client books, reschedules, or cancels an appointment.