Enter your customer's payment information using the mobile admin app.
If you use Stripe as your Acuity payment processor, you can collect payments, and tips, for appointments using the Acuity Scheduling Admin mobile app. This is helpful if you’re booking appointments in person at an event, over the phone, or at the end of an appointment.
If you’re using Square to collect payments for appointments, visit Accepting Acuity payments in person with Square.
Before getting started
To accept tips in the mobile admin app, ensure tipping is enabled in the web-based version of your account.
To collect payment for an appointment:
- From the app home screen, tap the appointment you want to collect payment for.
- Tap Make a payment, then tap Credit card.
- Select a saved payment method, or tap New card and enter your customer's payment details.
- Tap Continue.
- If tipping is enabled, the client can choose to tip 10%, 15%, 20%, a custom tip, or no tip. If they add a custom tip, they can tip up to 50% of the appointment cost.
- Tap Complete payment.