Connect Acuity with Email Campaigns to automatically invite your Acuity clients to join a mailing list. Clients opt in through an intake form question during booking. With Email Campaigns, you send marketing emails to multiple clients. These emails are separate from automated Acuity email notifications, which update individual clients about their appointments.
You can integrate Email Campaigns with Acuity if you log in with a Squarespace account. It's not possible to connect Email Campaigns with Acuity if you log in with an Acuity account. Which kind of account do I have?
Before you begin
- Email Campaigns is a paid subscription you can add to your standalone Acuity subscription or to a website with Acuity. All new site and Acuity subscriptions start with a free Email Campaigns trial.
- You can't integrate a standalone Acuity subscription with an Email Campaigns subscription that's already attached to a different website.
- To learn more and get started, visit Getting started with Squarespace Email Campaigns.
Set up the integration
To enable the Email Campaigns integration:
- Create an intake form, then add a checkbox or yes/no question asking clients if they'd like to join your mailing list.
- Click Integrations.
- In the Email Marketing section, find Squarespace Campaigns and click Set Up.
- Click Connect to Squarespace Campaigns.
- Choose the mailing list you want to use.
- Choose the question you created in Step 1.
- Click Save List.
Change the connected mailing list and form question
To edit the integration settings:
- In Acuity, click Integrations.
- In the Email Marketing section, find Squarespace Campaigns and click Set Up.
- Change the mailing list or Acuity form question you chose.
- Click Save.
Mailing lists from Acuity
If you haven’t set up Email Campaigns before setting up this integration, you'll start with a default mailing list. You can rename the list or create a new list. For steps on managing your mailing lists, visit Building mailing lists.
How clients opt into your mailing list
Clients can opt into your mailing list by checking the box or selecting Yes on the intake form when booking an appointment.
Clients who make at least a partial payment, plus clients who book using a code (such as from a package or coupon) are added to your mailing list immediately.
Clients who book free appointments or opt to pay the entire appointment cost later receive a confirmation email. After they confirm, they're added to your mailing list.
Each mailing list entry includes the client's first name, last name, and email address.
To learn more about subscriber opt-in, visit Email Campaigns subscriber verification.
Disconnect the Email Campaigns integration
To disconnect Email Campaigns from Acuity:
- In Acuity, click Integrations.
- Find Squarespace Email Campaigns in your list of integrations, then click Edit.
- Click Disconnect Squarespace Campaigns Account, then click Ok.