Integrating Acuity Scheduling with Email Campaigns

Connect Acuity with Email Campaigns to automatically invite your Acuity clients to join a mailing list. Clients opt in through an intake form question during booking. With Email Campaigns, you send marketing emails to multiple clients. These emails are separate from automated Acuity email notifications, which update individual clients about their appointments.

You can integrate Email Campaigns with Acuity if you log in with a Squarespace account. It's not possible to connect Email Campaigns with Acuity if you log in with an Acuity account. Which kind of account do I have?

Before you begin

  • Email Campaigns is a paid subscription you can add to your standalone Acuity subscription or to a website with Acuity. All new site and Acuity subscriptions start with a free Email Campaigns trial.
  • You can't integrate a standalone Acuity subscription with an Email Campaigns subscription that's already attached to a different website.
  • To learn more and get started, visit Getting started with Squarespace Email Campaigns.

Set up the integration

To enable the Email Campaigns integration:

  1. Create an intake form, then add a checkbox or yes/no question asking clients if they'd like to join your mailing list.
  2. Click Integrations.
  3. In the Email Marketing section, find Squarespace Campaigns and click Set Up.
  4. Click Connect to Squarespace Campaigns.
  5. Choose the mailing list you want to use.
  6. Choose the question you created in Step 1.
  7. Click Save List.

Change the connected mailing list and form question

To edit the integration settings:

  1. In Acuity, click Integrations.
  2. In the Email Marketing section, find Squarespace Campaigns and click Set Up.
  3. Change the mailing list or Acuity form question you chose.
  4. Click Save.

Mailing lists from Acuity

If you haven’t set up Email Campaigns before setting up this integration, you'll start with a default mailing list. You can rename the list or create a new list. For steps on managing your mailing lists, visit Building mailing lists.

How clients opt into your mailing list

Clients can opt into your mailing list by checking the box or selecting Yes on the intake form when booking an appointment. After opting in, some clients receive an automated subscription confirmation email. When they confirm their subscription through that email, Email Campaigns will add their first name, last name, and email address to your list. Clients who submit a payment at the time of booking, or use a booking code or coupon to bypass payment, are added to your mailing list automatically without receiving a confirmation email.

To learn more about subscriber opt-in, visit Email Campaigns subscriber verification.

Disconnect the Email Campaigns integration

To disconnect Email Campaigns from Acuity: 

  1. In Acuity, click Integrations
  2. Find Squarespace Email Campaigns in your list of integrations, then click Edit
  3. Click Disconnect Squarespace Campaigns Account, then click Ok
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