Add terms and agreements to your appointments

Require clients to agree to specific terms and conditions to complete booking.

You can use custom intake forms to display your terms or agreements on your scheduling page. Clients must acknowledge these terms to complete their booking.

Note: This guide is a resource, but it’s not legal advice. Squarespace doesn’t give advice on laws applicable to your site or business, as stated in our Terms of Service.

Create a form for client agreements

To add a new client agreement form:

1. Open the Intake Form Question page.
2. Click New Terms & Conditions Agreement.
3. Edit the description or add custom questions. To include a link to additional resources in the form description or question, paste the full URL including the http://. You can also use HTML to create a more polished link in the form description.
4. To require clients to agree to your terms, make the checkbox field required.
5. In the Show this form when scheduling field in the bottom-left corner, check the appointment types that should include the client agreement form.
6. Click Save Form.

Share a copy of the completed agreement

To provide a copy of the completed forms, attach it to your confirmation emails. This creates a time-stamped and date-stamped record of the client's responses.

Can I require electronic signatures on my forms?

No. It’s not possible to capture electronic signatures from clients using intake forms. To collect signatures with forms, you must use a third-party program that supports e-signatures and send clients a link to that form.