Do I have Squarespace or Acuity-managed billing?

Learn which billing panel and steps apply to you when using our billing guides.

If your log in method changed, the path you take to reach your billing settings may have changed.

Acuity-managed and Squarespace-managed billing

When reading some of our help center guides, you may come across the following note:

To find your billing steps, click Manage Billing or your account profile in Acuity. If your URL contains squarespace.com, follow the steps for Squarespace-managed billing. If it contains acuityscheduling.com, follow the steps for Acuity-managed billing.

When you see this note, follow the corresponding steps that match your account.

Do I have Squarespace or Acuity-managed billing?

To determine whether you have Squarespace or Acuity-managed billing:

1. Log in to your Acuity account.
2. At the bottom of the left side menu click Manage Billing. If Manage Billing doesn’t appear, click your account profile.
3. Review your URL and billing panel and compare them to the screenshots below.

Squarespace-managed billing

If your URL contains squarespace.com, and your billing panel matches the panel shown below, then you have Squarespace-managed billing.

Acuity-managed billing

If your URL contains acuityscheduling.com, and your billing panel matches the panel shown below, then you have Acuity-managed billing.