Review the complete list of tags you can use to add specific details to your automated texts and emails.
Tags are placeholders that automatically insert variable details, like a client's name, appointment time, or payment link, into automated notifications. You can use them when customizing email templates or customizing text messages to make every message feel tailored to the recipient.
Client details
Tag Name
What it Displays
Template Availability
%first%
Client's first name
All email and text templates
%last%
Client's last name
All email and text templates
%phone%
Client's phone number
All email and text templates
%email%
Client's email address
All email and text templates
Key appointment details
Tag Name
What it Displays
Template Availability
%type%
Name of the booked Appointment Type
All appointment templates
%time%
Appointment date and time (includes time zone if different from calendar)
All appointment templates
%date%
Appointment date only (no time)
All appointment templates
%duration%
Duration of the appointment
All appointment templates
%location%
Appointment location or meeting address
All appointment templates
%viewlink%
Hyperlinked text: "change/cancel appointment"
All appointment templates (email only)
%viewhref%
Raw web address (URL) for appointment management
All appointment templates (ideal for SMS/Buttons)
Advanced appointment details
Tag Name
What it Displays
Template Availability
%typedescription%
Description text of the Appointment Type
All appointment templates
%typecategory%
Category name of the Appointment Type
All appointment templates
%typeconfirmationmessage%
Custom confirmation message set for the Appointment Type
Confirmation, Reschedule, Follow-up
%tz%
Appointment time zone
All appointment templates
%timetz%
Appointment date, time, and time zone
All appointment templates
%appointmentID%
Unique ID number for the appointment
Confirmation, Reschedule, Follow-up
Rescheduled, upcoming, or waitlisted appointments
Tag Name
What it Displays
Template Availability
%oldtime%
Original date and time prior to rescheduling
Reminders, Reschedule Confirmation
%nextappointment%
Date and time of the client's next upcoming appointment
All except Reminders and Waitlist
%timerange%
Selected dates/times chosen when joining a waitlist
Waitlist Confirmation
Calendar details
Tag Name
What it Displays
Template Availability
%calendar%
Name of the calendar booked (useful for multi-staff accounts)
All appointment templates
%calendardescription%
Description text of the calendar
All appointment templates
Pricing and payment links
Tag Name
What it Displays
Template Availability
%price%
Cost of the specific appointment
All appointment templates
%total%
Total price paid (including add-ons, packages, or subscriptions)
