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Refreshed payment options and itemized cost breakdowns for improved appointment records.
We’re updating the checkout experience for collecting payments from clients after their appointment is booked and making changes after payments are processed.
We're slowly rolling out these changes, so they may not be available in your account yet. If you have access, you can find them when checking out appointments from a computer or mobile browser.
What will change for me?
When you collect payments after booking, you can now view separate line items for tips and additional charges. You can also edit prices for individual appointments and add-ons from checkout for more accurate record-keeping.
Take deposits or full payments
If you require deposits at booking, you can choose to charge the deposit amount or the full balance when making the first payment.
Edit the appointment price, type, or add-ons
We’ve updated how appointments are edited after booking. You can edit appointment prices, types, and add-ons, as long as the new total amount isn't less that the amount already paid for the booking.
Note: These restrictions only apply to appointments booked after October 26, 2026.
Add tips and additional charges
You can now add a tip as a separate line item when tipping is enabled and you're paying the total balance due for an appointment. You can add one tip to each appointment.
You can also add additional charges and include a description for them. You can add as many additional charges to the booking as needed, but they won’t apply towards the balance due on the booking. These charges can be added when making a full payment, or after an appointment has been paid in full.