Booking appointments in the Acuity Scheduling Admin mobile app

Create, view, and manage your appointments on the go.

You can book, reschedule, and cancel appointments from the Acuity Scheduling Admin mobile app. 

Schedule a new appointment

To schedule a new appointment for a client:

1. From the app home screen, tap the + icon, then tap Add Appointment.
2. Use the Appointment Type, Calendar, and Date fields to set appointment details.
3. Use the Time field to choose a time from the list, or use the Custom Time or Recurring buttons. After you’ve made your selection, tap Select Time.
4. Tap the Client field. Enter the client’s name, email address, and phone number (optional). The app will suggest details for returning clients. After you’ve made your selection, tap Select Client.
5. Tap other fields to add labels, add-ons, or notes, or to edit intake forms or coupon or package codes. If you don’t want Acuity to send your client an email, uncheck Send confirmation email.

Note: You can only add existing labels to appointments from the mobile app. To create new labels, log in on your computer or mobile web browser.

6. Tap Schedule Appointment.

Reschedule an appointment

To reschedule an appointment:

1. From the home screen, choose the appointment on your Acuity calendar, then tap Reschedule.
2. Choose a new date and time for the appointment.
3. Optional: If you don’t want Acuity to send your client an email, uncheck Send rescheduling email.
4. Tap Reschedule Appointment.

Edit an appointment or time block

To edit an appointment:

1. From the home screen, choose the appointment on your Acuity calendar.
2. Tap ..., then tap Edit.
3. Tap any field to change the appointment type, calendar, client, labels, add-ons, notes, intake form information, or coupon or package code for the appointment.
4. Tap Confirm changes.

To edit or remove blocked time:

1. From the home screen, tap the blocked time on your Acuity calendar.
2. Tap ..., then tap Edit, or tap Delete to remove the blocked time from your calendar. 
3. If you're editing a blocked time, make your changes, then click Edit Block. 

Add another appointment

If a client wants to rebook the same appointment type, you can add another appointment from the appointment summary:

1. From the home screen, choose the appointment on your Acuity calendar.
2. Tap ..., then tap New appointment. 
3. Tap the Date field to select another date, then tap the Time field to select an available time. Tap any of the other fields to make more changes, if needed.
4. Tap Schedule appointment.

Cancel an appointment

To cancel an appointment:

1. From the home screen, choose the appointment on your Acuity calendar.
2. Tap ..., then tap Cancel appointment.
3. Optional: To mark the appointment as a no-show, tap This was a no-show appointment.
4. Optional: To prevent Acuity from sending the client a cancellation email, uncheck Send cancellation email.
5. Optional: If Send cancellation email is checked, you can tap the Notes field to add a note to the client.
6. Tap Confirm Cancellation.

Cancel a class session

If you need to cancel one session in a group class:

1. From the home screen, tap Menu, then tap Appointment Types. 
2. Tap Edit on the group class appointment type. 
3. Tap the checkbox next to the sessions you want to cancel, then tap Delete Selected Classes. 
4. Type DELETE in the pop-up that appears, then tap Ok. 

The class will be canceled for any attendees who already signed up for the session. Learn more about canceling group classes.