Clear your browser cache

Reset your browser's saved data to fix loading errors and ensure you are viewing the most up-to-date content.

Clearing your cache forces your browser to load fresh files from scratch. We often recommend this step to fix errors.

What is a browser cache? 

When you visit a website, your browser saves temporary files, called a cache, to help pages load faster. If your browser loads these old saved files instead of the newest content, it can cause display or formatting errors.

Chrome

To clear your cache in Chrome, visit Google's documentation:

• Computer (Windows and Mac)
• iOS (Mobile)
• Android (Mobile)

Firefox

To clear your cache in Firefox, visit Mozilla's documentation:

• Computer (Windows and Mac)

Safari

To clear your cache in Safari, visit Apple's documentation:

• Computer (Mac)
• iOS (Mobile)

Microsoft Edge

To clear your cache in Microsoft Edge, visit Microsoft's documentation:

• Computer (Windows)

Clear your cache for a single page

Instead of clearing your entire browser cache, you can use a keyboard shortcut to force a refresh. This clears the cache for your current page only.

To force a refresh:

• Chrome and Firefox
  • Mac - Press ⌘ + Shift + R
  • Windows - Press Ctrl + F5
• Safari - Press Option + ⌘ + E to clear the page's cache, then click the refresh button (or press ⌘ + R).
• Microsoft Edge - Press Ctrl + F5. If that doesn't work, try Shift + F5.