Connect Acuity to Reserve with Google so clients can book appointments from Google search results, Google Maps, or Google Assistant.
Reserve with Google eligibility
To connect Acuity to Reserve with Google, you need to:
- Have a physical location.
- Have a Google Business Profile.
- Be in an approved industry.
- Use a Squarespace account to log into Acuity. It's not possible to connect if you log in with an Acuity account. Which kind of account do I have?
Connect to Reserve with Google
Make any desired changes to your appointment types before setting up the connection. During setup, Acuity sends Google your appointment types and their descriptions. After the connection is live, Google regularly updates information about your appointment types automatically.
To connect to Reserve with Google:
- Open the Integrations panel.
- In the Client Engagement section, find Reserve with Google and click Set Up.
- Enter your business’ name and address, then click Submit.
- Periodically review your business’s listings in Google. The integration will be live after Google approves your business, which could take days. When a Book Online button appears, you’ll know you’ve been approved.
Reserve with Google business locations
You can connect your Acuity subscription to one Google Business Profile. Because each Google Business Profile is tied to one specific address, it's not possible to connect multiple business locations to your Reserve with Google integration.
Book using Reserve with Google
Google displays a Book Online button in your business’s listing alongside other information such as your address, customer rating, and hours.
To book an appointment, clients:
- Find your business in Google.
- Click Book Online. This takes them to Google’s list of your appointment types.
- Choose an appointment type and click Book. This takes them into your scheduler with their appointment type already selected.
- Continue with the normal client booking process.
Disconnect from Reserve with Google
To disconnect Acuity from Reserve with Google:
- Open the Integrations panel.
- In the Integrations you're using section, find Reserve with Google and click Edit.
- Click Disconnect Reserve with Google.
Note: If you cancel your Acuity Scheduling subscription, your Reserve with Google account will be automatically disconnected. Keep in mind it might take up to 72 hours for the Book Online button to be removed from your Google page.