Change the wording of your scheduler

Customize the text on your client scheduling page and embedded scheduler.

Change your scheduler's wording to match your tone, your branding, or the way your business runs. Most text on the scheduler is editable, and the rest comes from settings elsewhere in Acuity.

You can change your scheduler's wording in a web browser on a computer. It's not possible on the mobile app or a mobile browser.

Which text can I change?

Text that you edit on the scheduler

You can edit most text that doesn't come from elsewhere in Acuity. To check whether a piece of text is editable, open the scheduler wording tool, click Edit Text, then hover over the text. A blue outline means you can edit it.

Text that you edit elsewhere in Acuity

Some text on your scheduler comes from other parts of Acuity. To change it, edit it in its own settings. This includes:

• Appointment type names and descriptions
• Business name
• Category names
• Package names and descriptions
• Scheduling instructions

Change the wording on your scheduler

To customize text on your scheduler:

1. In Acuity, click the Scheduling Page. A preview of your scheduler opens.
2. Move through the preview to the part of the scheduler you want to edit.
3. Click Edit Text in the top-left corner of the preview. You can now click buttons and links to edit them instead of moving further through the scheduler.
4. Hover over the text you want to change. A blue outline means you can edit it.
5. Click the text to start editing. Depending on the text, a cursor appears so you can replace it, or an editor opens with a text field.
6. When you’re done, press Enter or click outside the text.
7. Repeat steps 4 to 6 until you've changed everything you want on that part of the scheduler, then click Save in the top-left corner of the preview.

Change wording on specific parts of your scheduler

The preview shows your main public client scheduling page, so you need to move to the area you want to change. Some areas appear in the preview only after you change your Acuity settings temporarily. Each set of steps below ends by changing those settings back.

Change the wording on the classes template

To edit the wording on the classes template:

1. Edit your appointment types so that every non-class appointment type is private.
2. Follow the steps to enable the class template.
3. Use the change scheduler wording tool as normal.
4. Undo the changes you made in steps 1 and 2.

Change the “no scheduling allowed” message

If no appointments are available at all, a message appears to clients saying they can't book online. The default message is Online scheduling is not currently available.

To change this message:

1. Temporarily edit all your appointment types to be private.
2. Change the wording with the main scheduler wording steps.
3. Undo the changes you made in step 1.

Change the “no times available” message

A message appears if no times are open in the date range a client is viewing. To change the wording of the message, open the scheduler wording tool, then click the time and date picker. Change the wording in the editor that appears.

Change the wording on the confirmation page

To reach the confirmation page that appears after booking, book a test appointment:

1. Create a new appointment type with a price of $0 USD.
2. In the preview, book this new appointment type.
3. On the confirmation page, change the wording with the main scheduler wording steps. After you save your changes, delete both your test appointment and your test appointment type.

Character limits for editable text

Editable text fields have these limits:

• Buttons, dropdown menus, and other clickable items have a 50-character limit.
• All other editable text fields have a 100-character limit.
• If you leave a field empty, the default text reappears.