Setting up Microsoft Outlook calendar syncing

Connect your Outlook calendar to your Acuity calendar

This guide explains how to connect one or more Acuity users or contributors to Outlook calendars, and how to disconnect Outlook syncs.

To learn how syncing works and how to manage synced events, visit Syncing your calendar.

Sync with Outlook

To connect your Acuity calendar to Outlook, first connect to your Outlook account:

1. In Acuity, click Sync with Other Calendars, then click the option on the left that matches your version of Outlook.
2. Click the button to connect, then follow the prompts to log into your Outlook account.
3. For each of your Acuity calendars, select your syncing options.
4. Click Save.

You have several syncing options:

• Use the dropdown menu to choose which Outlook calendar each Acuity calendar is connected to. If you don’t want one of your Acuity calendars to sync with Outlook, leave the dropdown menu on Select a calendar … (not syncing).
• If you want Acuity to block off time based on events from Outlook, check the box under the dropdown menu.
• If you have multiple calendars tied to your Outlook account, you can have events from multiple calendars block off time in Acuity. After you pick an Outlook calendar to sync with and tell Acuity to use it to block off time, an additional dropdown menu will appear below. If you use it to select a calendar, another new dropdown menu will appear, at so on. These additional calendars will send events to Acuity, but only the topmost calendar will receive your synced Acuity appointments.

Connect Acuity to multiple Outlook calendars

If you have many calendars in one Outlook account, you can sync Acuity events to all of them. This can be a good option if you use one third-party account to track employee schedules on different calendars. To create the connection, first share all of your Outlook calendars with one central Outlook calendar. Then, sync Acuity to that central Outlook calendar.

Connect multiple Acuity users or contributors to Outlook

Each person who logs into Acuity can connect to one Outlook account. To sync your calendars with multiple Outlook accounts, but don’t want to share Outlook calendars as described above, you can have each user or contributor set up their own Outlook sync.

Disconnect from Outlook

To disconnect your Outlook calendar from Acuity:

1. In Acuity, click Sync with Other Calendars, then pick your type of Outlook from the left menu.
2. Click the button to disconnect, then click Ok.

When you disconnect the sync, any Acuity appointments that have already synced to Outlook, including upcoming appointments, will remain unless you delete them. 

Any past Outlook events that have synced to Acuity will remain in Acuity. All future Outlook events will disappear from your Acuity calendar.