Public and private appointment types and classes

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Decide if your appointments and classes are available to everyone or only to specific clients.

Appointment types and group classes can either be public or private:

  • Public appointment types are listed on your scheduler, and clients can book them without any action from you.
  • Private appointment types are hidden from your scheduler. You and your staff can book private appointment types on clients' behalf. Clients can book private appointment types if you send them a direct link.

To change an appointment type from public to private, or vice versa: 

  1. In Acuity, click Appointment Types.
  2. Click Edit for the appointment type you want to change.
  3. Switch the Private appointment type toggle on or off.
  4. Click Save.

Note: Clients can see private appointment types when they open a direct link to a private appointment type, a category of private appointment types, or a calendar that only offers private appointment types.

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