Selling packages, gift certificates, and subscriptions

You can add your packages, gift certificates, and subscriptions to your scheduling page with your appointments, or send clients a direct link to them. 

Tip: Register for our Acuity Scheduling webinar series where we'll teach you how to use Acuity. In the third webinar in the series, Boost your bookings: Acuity’s features for client engagement and growth, we go over packages, gift certificates, and subscriptions and other features that help nurture a booking business, foster client engagement, and unlock new revenue opportunities.

Display packages, gift certificates, and subscriptions

To select where clients can find your packages, gift certificates, and subscriptions: 

1. In Acuity, click Packages, Gifts & Subscriptions.
2. In the Sell packages of appointments, gift certificates, subscriptions, and products section, select one of the three options:
   • List all of these items on my Client's Scheduling Page (with my Appointment Types) - when a client visits your general scheduling page, or the scheduler for a specific calendar, they'll be able to select a package, gift certificate, or subscription. 
   • Show a link to these items on my Client's Scheduling Page - a View Products/Packages link will appear in the top-left corner of all your scheduling pages, including direct links.  
   • Don’t show these on my Client's Scheduling Page at all (keep these items separate) - clients can purchase a package, gift certificate, or subscription if you send them a direct link to your store page. 
3. Click Save.

Keep in mind:

• Acuity hides packages, gift certificates, and subscriptions that you don't set to Public.
• The store page is separate from any store you create in Squarespace Commerce. It only sells packages, gift certificates, and subscriptions in Acuity.

Requiring terms and conditions

To require clients to agree to your terms and conditions before purchasing:

1. In Acuity, click Packages, Gifts & Subscriptions.
2. Check Require clients to agree to your terms before placing an order.
3. Enter your terms and conditions in the field that appears and format the text. If your terms and conditions are listed on your site, you can add a link to that page.
4. Click Save.

Client information and intake forms

When clients purchase a booking code, they enter their name and email address. They have the option to enter their phone number and to leave a note for the business.

It's not possible to have clients fill out an intake form during the checkout process. Instead, clients fill out intake forms (if you've created them) when they book appointments, including when they redeem booking codes.

If you want clients to enter more information when they buy a package, gift certificate, or subscription, consider creating a form outside Acuity. Options include a Squarespace form block or a form from a third-party form app.

You can include a link to the form in the email that Acuity automatically sends when a client purchases a booking code. Information entered into these forms won't automatically appear in Acuity.