Acuity Scheduling Help Center

Get started or switch to Acuity

Set up your account or migrate clients and appointments from another scheduling provider.

Services, classes, and add-ons

Create and manage appointments, group classes, and add-ons.

Set your hours and availability

Configure your calendar settings and availability rules to control exactly when and how clients can schedule.

Customize your scheduler

Change the look, feel, and function of your online scheduling page.

Publish and share your scheduler

Embed your scheduler on your website or send direct links to clients.

Collect client info

Create intake forms or client agreements to get additional client details before they book.

The client booking experience

Understand how clients use your scheduling page to book appointments.

Book appointments for clients

Add clients to appointments and classes yourself.

Connect your payment processor

Connect to Stripe, Square, or PayPal and get paid for appointments.

Collect payments

Accept payments and tips for your services online, in person, or after booking.

Send invoices and receipts

Send clients invoices and receipts directly from Acuity.

Review transactions

Check payment status or handle refunds and adjustments in your payment processor.

Organize and track your clients

View your client list, manage client accounts, or block clients.

View and update your appointments

Check your schedule, keep your calendar organized, handle no-shows, and stay on top of bookings.

Subscription and billing

Start a trial, upgrade to a new plan, or cancel your account.

Login and security credentials

Update your username and password or transfer ownership of your account.

Privacy and legal compliance

Understand Acuity's data privacy, HIPAA compliance, and accessibility policies.

Taxes

Review our tax and refund policies.

Enterprise

Explore enterprise-level features and support options for businesses with high booking volume or advanced needs.

Sell packages, gift certificates, and subscriptions

Add packages, gift certificates, and subscriptions to your scheduling page to encourage repeat bookings.

Offer discounts

Encourage more bookings by offering appointments and packages at a reduced price.

Sync external calendars

Connect Acuity with your Outlook, Google, or iCloud calendar to keep your schedule in sync.

Connect apps

Connect Acuity with video conferencing, email marketing, CRM, and accounting apps.

Track conversions and analytics

Use Google Analytics and referral tracking to understand how clients find your business.

Send automated client emails

Set up and customize automated emails to keep clients informed about upcoming appointments and subscription renewals.

Send automated text messages

Send text reminders to clients before their appointment.

Send internal notifications and agendas

Keep your team informed with automated internal notifications and daily appointment summaries.

Industry-specific solutions

Set up Acuity to fit your industry, including wellness, coaching, beauty, or accounting.

Analyze performance and grow your business

Generate reports and promote your business with client reviews.

Add and manage staff

Invite your team to join you in Acuity.

Use advanced scheduling workflows

Set up advanced availability and booking workflows, from waitlists and appointment requests to multi-day and alternat...