Recent Updates

July 23, 2019

Interface update Acuity's interface was updated to both align better with our Squarespace family and improve the performance and architecture of the navigation. While it might look like a big visual change, all the functionality remains the same.

June 13, 2019

More calendar privacy Acuity now offers an option to hide event titles on a synced calendar in order to maintain privacy.

June 6, 2019

Client banning is now more comprehensive Banned clients can no longer schedule appointments through reschedule and cancel links, nor subscription, gift certificate, or any other store purchases.

May 30, 2019

Facebook appointments can be selected to show in any order Facebook caching will make it so any changes may take a maximum of 24 hours to display.

April 24, 2019

A button linking to all blocked time is now available The button shows up when a user is editing availability.

April 12, 2019

"Scheduled by" added as column in appointments export The added column will allow you to sort exports by who the appointment was scheduled by.

March 15, 2019

Multiple follow-up emails Up to six follow up emails can be set up to send out after an appointment has transpired in Acuity. Growing Business and Powerhouse Player plans only.

March 8, 2019

Facebook Pages now connect with Acuity Accounts Appointments in Acuity can now be scheduled through Facebook Pages.

Feb. 18, 2019

Mobile app tipping update Tipping is aligned to default 10%, 15%, 20% and now allows for custom tipping.

Feb. 8, 2019

Manually added blocked time will tell you when the blocked time was added and last edited You can now see when a manually blocked time slot was added and edited when you click on it.

Jan. 31, 2019

New features on mobile app

  • A client list
  • Creating/editing/deleting a client
  • Banning/unbanning a client
  • Client notes in the client screen
  • Infinite upcoming/past appointments
  • Pull to refresh all the lists available in the mobile app (i.e. client list, appointment list, calendar list, appointment type list)
  • Past intake form answers to both the appointment and the client details screens
  • Direct links to subscriptions, packages, products, gift certificate

Jan. 25, 2019

Schedule Now button now on Gift Certificates Upon receiving a gift certificate a user will see a button prompt to use it. Available to Growing Business and Powerhouse Player plans only.

Jan. 11, 2019

Order Completed now on Webhooks Webhooks users can now use the order.completed variable for static and dynamic webhooks.

Dec. 31, 2018

Push Notifications, Intake Forms, & Direct Links on Mobile App Push notification can be switched on and off, intake form history is now available, and you can customize and share direct links from the mobile app.

Dec. 31, 2018

%next appointment% Now Available in Emails This will show the client's next scheduled appointment. See tags.

Dec. 26. 2018

Admin Purchasing Packages The admin can now purchase packages, gift certificates, coupons, and subscriptions for clients. Read more.

Dec. 18, 2018

Client Scheduling Page Translation The admin can now have Acuity translate the Client Scheduling Page into Brazilian Portuguese, Spanish, French and German. Read more.

Dec. 5, 2018

Control Client and Appointment Export The admin can decide whether users with "View Only" and "View & Edit” access are able to export clients and appointments. Read more.

Nov. 19, 2018

Mobile App Version 4.0 Be sure to use the latest version for the best features and support.

Nov. 13, 2018

MailChimp Single Opt-In Acuity supports single-opt in to mailing lists through MailChimp. Read more.

Nov. 6, 2018

Sales Tax: Acuity is legally required by some U.S. jurisdictions to collect sales tax when we bill you for your Acuity plan. Read more.

Nov. 5, 2018

Categories for Packages: Organize your Packages, Subscriptions and Gift Certificates by assigning them their own Category name.

Oct. 29, 2018

Daily Recurring Appointments When your clients book a recurring appointment, they can select daily as a frequency option.

Oct. 10, 2018

Labels for Class Attendees: You can now apply labels to attendees who have signed up for your classes just like you can for regular appointments. Read more.

Sept. 10, 2018

Zoho CRM Integration: Easily sync your appointments and manage them directly within Zoho. Learn more and connect

Labels for Appointments: mark your appointment as confirmed, extra important (!), or even mark clients as checked-in with labels. Learn More

Announcements prior to Sept. 10, 2018

Predictive Booking: We just made scheduling even faster. Now, when you book a new appointment, we'll suggest clients whose appointments just ended or are ending soon. Select one, and we'll fill in all their information for you. This feature is available on the website and in the latest version of the mobile app.

Package Terms & Conditions: You can now require clients to agree to your terms before they purchase a package, gift certificate, or subscription. To enable this feature, go to Packages & Gift Certificates and check the box to "Require clients agree to your terms before placing an order"

ReviewRail Integration: Automatically gather reviews and feedback from your customers with our new ReviewRail integration (third-party developed). Learn More

Instagram Integration: Add Acuity Scheduling to your Instagram profile. Learn More

Follow-up emails can now be set to only send when clients don't have any upcoming appointments. This is a great way to remind people to book their next appointment if they haven't already. Set it Up

ACE Program: Acuity Certified Experts are available right now for 1-on-1 set up, ongoing business support, advanced integrations, and much more. Find an ACE

Customized Short Links: Make direct links easier to remember by customizing them. Anywhere there is a direct link, like to specific calendars or appointment types, choose "Customize Link" to set a custom shorter link that can be used instead. Learn More

Make Me Look Busy: The 'make me look busy' option under Scheduling Limits' will randomly hide a percentage of time slots from your client's scheduling page. This can be useful when most of your days are completely open to help you appear more in demand. Learn More

Cluster Appointments so they are scheduled back to back with the new 'minimize gaps between appointments' option under Scheduling Limits. This is a great way to optimize your schedule into contiguous blocks of appointments. Learn More

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