Acuity can ask your clients to fill out forms when they book an appointment. But if you want to send your clients a survey after their appointment is complete, you’ll need to combine Acuity with another service. Here’s how it works:
- Create a survey using a tool such as Google Forms or Wufoo.
- Get the link to send people to your survey.
- Go to Business Settings > Email Settings > Follow-Up to access your follow-up email templates.
- Add the link to the template and save your changes.
- If you have multiple follow-up email templates, repeat steps three and four for all of the templates that you want to include the survey.
You can read more about follow-up emails in this article. And this article describes how to manage Acuity email templates.