Under Business Settings > Integrations you can integrate to Zoom. Just enter your Zoom API Key and API Secret, then click "Connect to Zoom" allowing us to manage meetings in Zoom for you. Once you're connected simply select the Appointment Types you'd like to create virtual meetings for, and you're all set.

New appointments booked in Acuity will create new meetings in Zoom. When appointments are rescheduled or cancelled, we'll update your existing meetings in Zoom.

Editing an existing scheduled appointment that is not set up to create a Zoom meeting to an appointment type that is set to create a Zoom meeting will not create a new meeting in Zoom. Only new appointments that are originally scheduled as the appointment type associated with creating meetings will create and update Zoom meetings.

We'll automatically set the location for calendar events with the Zoom details. To add the meeting details to your notifications, head to the Business Settings > E-Mail Settings page and you can use the %location% tag in your confirmation and reminder emails to clients. This tag %location% will send your client the link to their meeting with you. 


Multiple Accounts

Only the main Acuity admin can connect their own Zoom account under Business Settings > Integrations.  If the Zoom account has multiple users, the main Acuity admin can assign which Zoom users create meetings for Acuity Calendars in the Zoom settings.

Classes & Recurring Appointments

Separate meetings are created in Zoom for each appointment in Acuity. Each attendee in a class and each occurrence in recurring appointments will have their own meeting in Zoom.

Zoom.us Personal Meeting URL

Zoom does support scheduling meetings with your Personal Meeting URL or ID, but at this time it isn't possible to automatically reschedule or cancel meetings created with your Personal Meeting URL or ID.  Under your Zoom settings in Acuity, just tick the box for Personal Meeting ID to schedule meetings.

Join Before Host

Enable Join Before Host by ticking the box in your Zoom.us settings inside Acuity, allowing your clients to join the meeting before you.

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