Payment Processors that Integrate with Acuity – Acuity Scheduling

Rather than processing payments directly, Acuity lets you integrate with PayPal, Stripe, or Square to accept client payments. There are no additional Acuity fees involved, but each processor has its own payment flow and fees, which are outlined below.

Payment processor	Pay on scheduling page	Pay after booking & accept tips	Subscriptions, vaulting cards for later, and pay-what-you-want pricing	Card reader available
Stripe	Yes	Yes	Yes	No
Square	Yes	Yes	Yes	Yes*
PayPal	No (redirected to PayPal.com)	No	No	No

Acuity cannot direct payments associated with separate businesses into separate payment processors or payment processor accounts.

Read more about a specific processor:

Stripe⚓

In response to PSD2 requirements for the European Economic Area, Acuity has automatically enabled Strong Customer Authentication (SCA) for all Stripe payments. No action is required to activate this feature.

Stripe allows clients to make payment for an appointment right from your Client Scheduling Page. This way clients can book and pay for their appointment without ever leaving Acuity!

Stripe also allows you to capture a client’s credit card as they schedule, which is stored in Stripe for you to charge at a later time—this is great if you book on clients’ behalf, have a no-show, or charge cancellation fees. This charging process doesn’t happen automatically though; you’ll need to go in and do it manually.

Stripe will not process payments of $1 or less — if using Stripe, make sure all appointment types have a price greater than $1.

Stripe doesn’t charge a monthly fee, but they do have a transaction fee of 2.9% + $0.30 per transaction (for US). You can learn more about Stripe payments here.

Square⚓

Square allows clients to make payment for an appointment right from your Client Scheduling Page. This way clients can book and pay for their appointment without ever leaving Acuity.

Square also allows you to capture a client’s credit card as they schedule, which is stored in Square for you to charge at a later time––this is great if you book on clients’ behalf, have a no-show, or charge cancellation fees. This charging process doesn’t happen automatically though; you’ll need to go in and do it manually.

It's a great option if you also take payments in person or already use Square products. Acuity payments will appear in your Square transactions and customers will be added to your Square customer list.

We are unable to accept Square gift cards; these cannot be used as payment in Acuity.

U.S. businesses can use the Square magstripe or contactless chip readers in the Acuity Mobile App. For more information on how to connect the Square reader and using it in-app, check out this help doc.

Square charges the following fees for payments handled through Acuity.

Method	Fee
using Acuity through a browser	2.9% + 30¢
mobile app, no card reader installed	2.9% + 30¢
mobile app, using a card reader	2.6% + $.10
mobile app, card reader installed, keying in card number	3.5% + 15¢

Note: If a client pays in full, Square will not vault the client's card. In cases where Square does vault the client's card, it will also send them an email notification stating that the card has been vaulted and allowing them to remove their card if they wish.

PayPal⚓

PayPal will redirect clients from Acuity to PayPal.com in order to complete a payment. Once a payment is processed in PayPal, it will be confirmed and the confirmation email will be sent. The client will be redirected back to Acuity's appointment confirmation page.

PayPal’s standard fee is 3.49% + $0.49 in the US, but additional fees apply for international users. You can learn more about PayPal on their Pricing Page.

With PayPal, your clients do NOT have the option to add a tip. If they used PayPal to pay a deposit on an appointment, the remainder will need to be collected outside of Acuity. PayPal also does not give you the option to require a valid credit card, but don't charge. If those features are important to your business check out Stripe or Square.

If you want to accept payments through Acuity, you must use one of the processors mentioned above.

Still have Questions?

Check out our guide, Accepting Payments in your Acuity Account!