Payment Processors that Integrate with Acuity

You can use PayPal Standard or Pro, Stripe, Square, Braintree, or Authorize.net to accept client payments. Each comes with its own payment flow and fees. 

Payment Processor Pay directly from scheduling page Pay after booking & Accept Tips Subscriptions and Vaulting Credit Card for later
Stripe Yes Yes Yes
Square Yes Yes Yes
PayPal No (client redirected to PayPal.com to pay) No No
Braintree Yes Yes Yes
Authorize.net Yes Yes No

Stripe

Stripe allows clients to make payment for an appointment right from your Client Scheduling Page. This way clients can book and pay for their appointment without ever leaving Acuity!

Stripe also allows you to capture a client’s credit card as they schedule, which is stored in Stripe for you to charge at a later time––this is great if you book on clients’ behalf, have a no-show, or charge cancellation fees. This charging process doesn’t happen automatically though; you’ll need to go in and do it manually. 
 
Stripe doesn’t charge a monthly fee, but they do have a transaction fee of 2.9% + $0.30 per transaction (for US).  You can learn more about Stripe payments here

Square

Square supports all of the same features in Acuity Scheduling as Stripe. It's a great option if you also take payments in person or already use Square products. Acuity payments will appear in your Square transactions and customers will be added to your Square customer list.

Square allows us to process through their eCommerce portion of the site so the fees that Square charges will be the same as other eCommerce transactions.

Unlike other payment processors, Square is not able to automatically send receipts after a payment is made so only the appointment confirmation email will be sent to clients.

Square charges a rate of 2.9% + $0.30 for all payments processed through them by 3rd parties, such as Acuity, which is different than than their in-person card swiping rate of 2.75%.

Square readers will not work inside Acuity & all credit card info will have to be manually entered.

PayPal Standard

PayPal Standard will redirect clients from Acuity to PayPal.com in order to complete a payment. When using PayPal as your processor, any additional payments would need to take place outside of Acuity and can only be processed by the client after they are redirected to log into PayPal. Once a payment is processed in PayPal, it will be confirmed and the confirmation email will be sent. Then, PayPal sends clients back to Acuity and their appointment confirmation page. 
 
When clients are brought to PayPal’s site, their selected appointment time is reserved for 20 minutes to allow them time to complete the payment process. If a payment isn’t made in 20 minutes, the appointment time becomes available again on your calendar.
 
PayPal’s standard fee is also 2.9% +$0.30 in the US, but additional fees apply for international users. You can learn more about PayPal on their Pricing Page.
 
Clients do NOT have the option to add a tip if you choose PayPal as your processor. All other processors let your clients tip away, though!

 

Braintree

Like Stripe and Square, clients are able to pay for appointments using Braintree without leaving your Client Scheduling Page. They charge a transaction fee of 2.9% + $0.30 per transaction in the U.S.

For more information on payments with Braintree and rates in your country, check out their Pricing Page.

Authorize.net

Authorize.net clients can pay for appointments within your Acuity scheduling page. But unlike their competitors, they do require a merchant account (a bank account that allows the account holder to accept credit card payments). If you don’t have a merchant account already, you can sign up for one as part of their on-boarding process.

Authorize.net has the same transaction fee as the others (2.9% + $0.30), but also charge a monthly fee. You can get more information on their pricing here, and you may also be charged a monthly fee by your merchant account, separate from any charges from Authorize.net. 

Still have Questions?

Check out our guide, Accepting Payments in your Acuity Account!

 

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