Rather than processing payments directly, Acuity allows you to integrate with PayPal, Stripe, Square, Braintree, or Authorize.net to accept client payments. There are no additional Acuity fees involved, but each processor has its own payment flow and fees, which are outline below.
|Payment Processor||Pay directly from scheduling page||Pay after booking & Accept Tips||Subscriptions and Vaulting Credit Card for later|
|PayPal||No (client redirected to PayPal.com to pay)||No||No|
Stripe allows clients to make payment for an appointment right from your Client Scheduling Page. This way clients can book and pay for their appointment without ever leaving Acuity!
Square supports all of the same features in Acuity Scheduling as Stripe. It's a great option if you also take payments in person or already use Square products. Acuity payments will appear in your Square transactions and customers will be added to your Square customer list.
U.S. businesses can use the Square magstripe or contactless chip readers in the Acuity Mobile App. For more information on how to connect the Square reader and using it in-app, check out this help doc.
Square charges the following fees for payments handled through Acuity.
|using Acuity through a browser||2.9% + 30¢|
|mobile app, no card reader installed||2.9% + 30¢|
|mobile app, using the card reader||2.5% + 10¢|
|mobile app, card reader installed, keying in card number||3.5% + 15¢|
Note: If a client pays in full, Square will not vault the client's card. In cases where Square does vault the client's card, it will also send them an email notification stating that the card has been vaulted and allowing them to remove their card if they wish.
Like Stripe and Square, clients are able to pay for appointments using Braintree without leaving your Client Scheduling Page. They charge a transaction fee of 2.9% + $0.30 per transaction in the U.S.
For more information on payments with Braintree and rates in your country, check out their Pricing Page.
Authorize.net clients can pay for appointments within your Acuity scheduling page. But unlike their competitors, they do require a merchant account (a bank account that allows the account holder to accept credit card payments). If you don’t have a merchant account already, you can sign up for one as part of their on-boarding process.
Authorize.net has the same transaction fee as the others (2.9% + $0.30), but also charge a monthly fee. You can get more information on their pricing here, and you may also be charged a monthly fee by your merchant account, separate from any charges from Authorize.net.
If you want to accept payments through Acuity, you must use one of the 5 processors mentioned above. Use something that's not listed? Let us know here.
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