Outlook.com and Hotmail.com Calendar Sync

In the left hand menu under Business Settings > Sync with Other Calendars > Outlook.com, click "Sign in to Outlook.com". Clicking this will let you to sign in to Outlook.com, authorizing us to access your online Outlook.com, Hotmail.com or Live.com calendar and add appointments.

After getting connected, you'll be able to select Outlook.com calendars for your Acuity calendars to sync to.  Optionally, you can check the box "block off time in Acuity from..." to block off time from events in Outlook.com.

Events from Outlook.com for 200 days into the future will display in the daily and weekly view of your calendar.

Changing Your Password: Changing your password for Outlook.com will revoke Acuity's access to your Outlook.com calendar.  If the password for Outlook.com is changed, then the sync must be reconnected in the Sync with Other Calendars page.

Multiple Accounts

Each User Account in Acuity will be able to connect to their own Outlook.com account, and will only be able to sync with the Acuity calendars they have access to. Here's our guide to syncing multiple accounts!

Free vs. Busy

When blocking off events from Outlook.com is enabled, only events marked as "Busy" will block time in Acuity.  By default, most Outlook.com calendars set all-day and multi-day events to "Free" so if your event is not blocking off time in Acuity be sure to check that!

Sync with Outlook

Acuity and newer versions of Outlook on PC can both connect to the Outlook.com online calendar.  Connecting your Acuity account and Outlook app to the same Outlook.com account allows us to sync with Outlook.  Outlook for Mac does not support Outlook.com's calendar or our 1-way calendar subscription. Newer Outlook for Mac (2011, Office 365 and 2016) can connect to Office 365 online and Exchange, and both of those should work with Acuity.

Having Trouble?

Check out our Outlook Debugging article for common issues and solutions.

More of a visual learner? Check out our quick video tutorial!

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