Exchange Sync

In the left hand menu under Business Settings > Sync with Other Calendars > Exchange, click "Sign in to Exchange". Clicking this will let you to sign in to Exchange, authorizing us to access your Exchange calendar and add appointments.

After getting connected, you'll be able to select Exchange calendars for your Acuity calendars to sync to. Optionally, you can check the box "block off time in Acuity from..." to block off time from events in Exchange.

Events from Exchange will display in the daily and weekly view of your calendar for 200 days into the future on your Acuity calendar.

Changing Your Password: Changing your password for Exchange will revoke Acuity's access to your Exchange calendar.  If the password for Exchange is changed, then the sync must be reconnected in the Sync with Other Calendars page.

Multiple Accounts

Each User Account in Acuity will be able to connect to their own Exchange account, and will only be able to sync with the Acuity calendars they have access to. Here's our guide to syncing multiple accounts!

Free vs. Busy

When blocking off events from Exchange is enabled, only events marked as "Busy" will block time in Acuity. By default, most Exchange calendars set all-day and multi-day events to "Free" so if your event is not blocking off time in Acuity be sure to check that!

Shared Calendars

Acuity does not have access to view events or add appointments to shared calendars in Exchange.

Having Trouble?

Check out our Outlook Debugging article for common issues and solutions.

More of a visual learner? Check out our quick webinar on syncing!

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