Text Message Reminder Notifications

Only our subscribers on the Growing Business or Powerhouse Player plans can send out both an email and text message reminder for appointments. Only one text is sent per appointment, and it's generated from the subject line of your initial reminder email, found under Business Settings > E-mail Settings > Reminders.

When you go to your E-mail Settings > Reminders, you'll see the default reminder, "24 Hours Before (E-mail & Text)", which you're welcome to modify the timing which it's sent, as well as the option to Add Extra Email Reminders.

 

A Few Answers about Text Messages

  • The subject line of the default reminder email is what the client receives as a text reminder. This can be customized under E-mail Settings.
  • Sending text messages can be enabled within your default Reminder (all other Reminders will send e-mails only). The Default Reminder (which sends the text) doesn't need to be the first one sent out, they can be listed in any chronological order.
  • The admin can list your phone number under Calendars to get notified when an appointment is scheduled, canceled, or rescheduled, as well!
  • If clients respond to a text message, they'll get an automated message back letting them know it's an automated service and to contact you directly.
  • Clients can opt out of receiving text messages by replying "STOP".

Text messages originate from these numbers:

  • To Australia: +61 417827142, +61417074499, +61417648952, +61409729795, +61418581515, +61409508546
  • To United Kingdom: +447481341665, +447481337659, +441133204266', +441782454391, +441572842034, +441905700067, +441782454341
  • To United States and all other countries: +1 484-464-9567, 646-362-3892, 646-576-7284, 646-362-3838, 646-362-3790, 646-362-3789, 646-681-3745, 646-257-3811, 646-490-9450, 646-439-0694, 646-846-6436, 646-846-6293, 646-846-6252, 646-846-6065, 646-846-6238, 646-846-6332, 646-846-6129, 646-846-6482, 646-846-6483, 646-846-5953, 646-846-6087, 646-759-0237, 646-663-5576, 646-681-3950, 646-681-1623, 646-681-4561, 646-681-3887, 646-681-2585, 646-759-0232, 646-681-1698, 646-759-0203, 646-492-8746, 646-491-8496, 646-492-8786, 646-491-8015, 646-506-3643, 646-491-8978, 646-491-8976, 646-491-8701, 646-506-3810, 646-506-4145, 646-506-3766, 646-506-4049, 646-491-8802, 646-506-3736, 646-492-8409, 646-506-3937, 646-506-4251, 646-491-8897, 646-491-8982, 646-491-8310, 646-506-3703, 646-506-3649, 646-492-8884, 646-492-8162, 646-491-8612, 646-506-4075, 646-506-3912, 646-506-4641, 646-491-8531, 646-506-3330, 646-506-4716, 646-492-8636, 646-506-4506, 646-506-3598, 646-506-3468, 646-506-4310, 646-491-8319, 646-506-3771, 646-542-0133, 646-491-8992, 646-491-8236, 646-506-4614, 646-506-3265, 646-506-4189, 646-506-3256, 646-491-8685, 646-542-0614, 646-542-0123, 646-506-4695, 646-506-4654, 646-491-8086, 646-362-7479, 646-542-0789,  646-362-6667, 646-846-4609, 646-798-6328, 646-846-4267, 646-846-4622, 646-846-4381, 646-846-4572, 646-846-4189, 646-798-1352, 646-846-4547, 646-846-2192, 646-846-4409, 646-846-4604, 646-798-8325, 646-762-9128, 646-846-4576, 646-846-4568, 646-762-4097, 646-846-4087, 646-846-4596, 646-846-4543, 646-846-4488, 646-846-2925, 646-846-4536, 646-798-8357, 646-846-4335, 646-846-4333, 646-846-4666, 646-846-4450, 646-846-4647, 646-846-4642, 646-846-4670, 646-846-4391, 646-846-4097, 646-846-4101, 646-846-4456, 646-846-4474, 646-846-4311, 646-798-5927, 646-846-4261, 646-759-1228, 646-846-4517, 646-846-4626, 646-846-4672, 646-846-4619, 646-846-4589, 646-846-2997, 646-759-2982, 646-846-4482, 646-846-4138, 646-846-4598, 646-846-4521,

 All text messages sent by Acuity to your clients are free for you, and we at Acuity don't charge fees for text messages. Standard messaging rates apply for your clients receiving the text messages!

 You might also wonder, "Hey, what's this going to look like on my client's phone?" Here are a couple examples! Depending on what text you have in your Email Notification Subject Line, your clients will see a little something like this when they get a text from your Acuity reminders!

Here it is on Android:

And here's what your iPhone folk will see:

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