Charging taxes for appointments

Note: This guide is available as a general resource and shouldn’t be construed or relied upon in any way as legal, accounting, or tax advice. Per our Terms of Service, Acuity doesn't provide advice or recommendations about laws applicable to your business. If you have questions about taxes, consult with a tax advisor.

Acuity will not add taxes when clients pay for appointments, products, or packages — but you can. If you want to add taxes, enter the total price of the appointment including taxes, and use the description of the appointment to explain the pricing breakdown.

Note: Regulations on the presentation of prices and taxes vary by jurisdiction. Be sure to follow all applicable laws.

Here’s how to set it up:

  • Go to Business Settings > Appointment Types.
  • Click the Edit button next to an appointment type.
  • Edit the price to the price with tax.
  • Edit the description to include:
    • The price without tax.
    • The tax rate.
    • The tax amount.
    • The price with tax.
  • Save your changes.
  • Repeat these steps for each of the appointment types for which you charge.

For example: If your appointment type costs $100.00, and the tax rate in the relevant jurisdiction is 10 percent, you could set the price to $110.00. Then, in the description, you could explain that the appointment costs $100, the applicable tax rate is 10 percent, the tax is $10, and the total cost is $110.

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