Disable Email Notifications for Specific Appointment Types

Want to have emails sent out for some appointments but not for all? No sweat. We've got you covered.

Head over to Business Settings > Email Settings and click on the tab for the notification you want to edit. You will see all of your appointment types down the left-hand side of the page. Click and drag your chosen appointment type into the Inactive Types group to disable it.

 

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If you prefer, you can also click the cog icon next to the appointment type, select "Inactive Types", and click "Save Changes".

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Boom! You just disabled an email notification for a certain appointment type. Feels good, huh?

 

*Good info to note:

  • When an email is disabled for an appointment type, it will be disabled for the admin as well as the client. No notification for that type of appointment will be sent out at all.
  • If you have reminder texts enabled and choose to disable the associated reminder email, the reminder text will also be disabled.
  • If you have customized an email template and disable all appointment types that use that template, the customizations will be deleted. It's recommended to save the content of your customized templates prior to disabling those templates if you think you might want to use them again in the future.

 

Want to customize your email notifications? Head here to find out how to!

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