What tags can I add into notification emails?

When you're creating notification emails, there are several fields that can be passed through into the email, specific to the appointment being scheduled. These fields can be found in the Email Settings page by clicking the "Insert Field" icon.

Fields that can be generated into emails are:

  • %first%, %last%: For a clients first and last name.
  • %phone%: For the client's phone number.
  • %email%: For generating the client's email address.
  • %type%: For appointment type name.
  • %typedescription%: The description of the appointment type
  • %typeconfirmationmessage%: The confirmation message shown after scheduling
  • %typecategory%: Category of the appointment type
  • %duration%: For the length of the appointment booked.
  • %time%: For the date and time of the appointment booked.
  • %date%: Only the date of the appointment
  • %calendar%: For the calendar name the appointment was booked on. Useful if there are several calendars in the account.
  • %viewlink%: This tag will create a "Change/Cancel Appointment" link where clients are able to reschedule and cancel their appointment, as well as view/edit their form answers. You can also use %viewhref% to add just the URL, without the link, to the e-mail.
  • %tz%: The time zone ID for the client's appointment, like EST
  • %export%: This tag will generate the calendar export link for clients to add their appointment into iCal and Outlook.
  • %paylink%: This will add a "pay for appointment" link that can clients can click to pay for their appointment. You can also use %payhref% to add just the URL, without the link, to pay for the appointment.
  • %price%: Will generate the price of an individual appointment.
  • %certificate%: In the Package order e-mail this will include a link for "print certificate" which goes to a printable gift certificate. You can also enter %certificatehref% for just the URL, without the link, to view the gift certificate.
  • %code%: In the Package order email this will show the randomly generated package code they purchased
  • %expiration%: In the Package order email this will show the expiration date for the package/gift certificate
  • %appointmentID%: Will generate the unique appointment identifier number

Any custom intake form question can also be inserted using the Insert Field icon which will list all of your intake form questions, it will look like something %form:12345% where 12345 is a unique ID for that question on the intake form.

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