How to Update the Mobile App

In order to force the mobile app update to the latest version, you have 2 options. 


Option 1: 

  • Tap on the menu icon in the upper right of your screen
  • Next, tap version label number in the side menu at the bottom, which will force the app to look for an update!

    sideMenu.png
  • After you do that if there's an available update you should see a pop up dialog that looks like this:

    updateDialog.png

 

OR

 

Option 2:

Force close the app

  • To force close an app in iOS, press the home button twice, and swipe up to close the app
  • Go ahead and re-start the Acuity app and it will run the newest version!

    The whole process should look like this:





If you're certain that there's a new version of the app, but for some reason you can't update, just uninstall the app and reinstall it from either the App Store, or the Play Store.

 

That should take care of the issue, and you should end up with the latest version.

 



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