What happens when my client replies to an email notification?

Emails from Acuity will always come from <scheduling@acuityscheduling.com> as the To: email address. The name will be your business name, but we use our own email address as it helps with deliverability — helping to ensure clients receive your notifications. 

When a client replies to one of our email notifications, replies will go to the business email address set on your My Account Page.

But, you are able to change the email address where replies to your notifications are sent.

To do this:


  • Enter in the email address of the calendar owner, or any other email address you want as the reply to email.


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