What happens when my client replies to an email notification?

When a client replies to one of our e-mail notifications, replies will go to the business e-mail address set on your My Account Page.

When you see <scheduling@acuityscheduling.com> as the To: email address, this is the e-mail address we send all our client mail from.  The name will still be set to the business name, but we use our own e-mail address because it helps a *ton* with deliverability, so that clients get your notifications!


Have more questions? Submit a request