{"article":{"id":16676870087565,"url":"https://acuityscheduling-1.zendesk.com/api/v2/help_center/en-us/articles/16676870087565.json","html_url":"https://help.acuityscheduling.com/hc/en-us/articles/16676870087565-Offering-recurring-appointments-in-Acuity-Scheduling","author_id":865761658,"comments_disabled":false,"draft":false,"promoted":false,"position":14,"vote_sum":-2,"vote_count":2,"upvote_count":0,"downvote_count":2,"section_id":47803160392845,"created_at":"2023-06-12T15:47:58Z","updated_at":"2026-10-02T14:37:55Z","name":"Offering recurring appointments in Acuity Scheduling","title":"Offering recurring appointments in Acuity Scheduling","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-10-01T00:11:07Z","user_segment_id":null,"permission_group_id":330627,"content_tag_ids":[],"label_names":[],"body":"<p>Enable recurring appointments so your clients can schedule more than one appointment during booking. With this account-wide setting, your clients can schedule repeating appointments, or pick several appointment slots individually. This guide explains how to turn the setting on and off, and how to book recurring appointments.</p><h2 id=\"01FQHRQTYT79Q34MT4HGBMX3SJ\">Enable or disable recurring appointments</h2><p>This setting is enabled by default. To change the setting:</p><ol>\n<li data-list-item-id=\"e6f1be6f34a0e2483086ba8ee1493465d\">Open the <a href=\"https://secure.acuityscheduling.com/admin/scheduling-page?clickLocation=left_nav\"><span class=\"wysiwyg-underline\">Scheduling Page</span></a> panel and click <strong>Settings</strong>.</li>\n<li data-list-item-id=\"eef24aeab79e8ed8324e6c91ba8df2b9e\">Click <strong>Booking behavior.</strong>\n</li>\n<li data-list-item-id=\"ed3f7d2189e4b74afbedb0d8399b64189\">Switch the <strong>Add another time</strong> toggle on or off.</li>\n<li data-list-item-id=\"e45ef88e5b843beaa46d62743e7b3c277\">Click <strong>Save</strong>.</li>\n</ol><h2 id=\"01FQHRQTYT8WCY4XAMBA38D09H\">How clients book recurring appointments</h2><blockquote style=\"background-color: #fffbe0; border-color: #ffec82;\"><p><strong>Note</strong>: It’s not possible to use the recurring appointment feature to book different appointment types in the same transaction.</p></blockquote><p>When clients <a href=\"https://help.acuityscheduling.com/hc/articles/16676869573645\">select a start time</a>, they can select one of the recurring appointment options, or continue booking a single appointment. Keep in mind that <a href=\"https://help.acuityscheduling.com/hc/articles/16676894249101#01FQHSB1XYA4R699THF7SB2CRA\" target=\"_self\" rel=\"undefined\">options for recurring appointments</a> appear differently depending on which <a href=\"https://help.acuityscheduling.com/hc/articles/16676870180237\">scheduler template</a> you’re using. </p><h3 id=\"01GSTZNBKTGEZQY0DH0VGFQPSN\">Add another time</h3><p>When a client adds another time, their previously selected times will display on the scheduler, then they can pick another start time. When the client clicks <strong>Continue</strong>, they’re taken to checkout, where they can enter their payment information, if payment is required for these appointments. </p><h3 id=\"01GSTZNBKTPB2RS1GEZ42G93HP\">Make recurring</h3><p>If a client makes an appointment recurring, a pop-up window appears where they can choose the appointment frequency and how many times it repeats. They can choose from the following frequencies: </p><ul>\n<li data-list-item-id=\"e3520bd17d5f934a54570ec3723f63dfb\">Every week, on the same day of the week</li>\n<li data-list-item-id=\"e351310d9ecaf8e0a199f710a6256fda1\">Every other week, on the same day of the week</li>\n<li data-list-item-id=\"e58712b2dbee438721dfd695a7c4c24a4\">Every three weeks, on the same day of the week</li>\n<li data-list-item-id=\"e956d9a49dd628e308af85dd0ccf71fce\">Every four weeks, on the same day of the week</li>\n<li data-list-item-id=\"e185e23e77777f513597d20ab30ea8a61\">Every month, on the same date</li>\n<li data-list-item-id=\"e4f2a3fa7142283128bb6c4a505e298e1\">Every month, on the same day (for example, the third Wednesday of every month)</li>\n<li data-list-item-id=\"e520cd37544acfeb7202ece6f07e6aba1\">Daily</li>\n</ul><p>After the client chooses the frequency and the number of times the appointment repeats:</p><ul>\n<li data-list-item-id=\"efa2c4fa44eee3a2ff5d74af6e9a1f146\">On the daily template, they can click <strong>Add recurring times</strong>, then <strong>Continue</strong> to finish booking their recurring appointments.</li>\n<li data-list-item-id=\"e2b74efd705f28fc1d8da6f3f3a0d87a1\">On the monthly template, they can click <strong>See availability</strong>, then <strong>Add appointments</strong>. To finish booking their recurring appointments, they click <strong>Continue</strong>.</li>\n</ul><p>If clients select times when you’re unavailable, or conflict with other appointments, they’ll appear in red or orange text. When the client completes the booking process, those appointments aren’t included.</p><blockquote style=\"background-color: #fffbe0; border-color: #ffec82;\"><p><strong>Note</strong>: Clients can't book recurring appointments from the <a href=\"https://help.acuityscheduling.com/hc/articles/16676870180237#01FQHRMYK3WB22W0SQNABG3SST\">classes template</a>. </p></blockquote><h2 id=\"01FQHRQTYTF98GQZR1MSJHPF53\">Book recurring appointments for clients</h2><ol>\n<li data-list-item-id=\"e6498db8d0f45ed3fb7ed8ca4ae73ef31\">\n<a href=\"https://help.acuityscheduling.com/hc/articles/16676870828685\">Book the appointment</a> as normal, but after selecting a time, click <strong>Recurring</strong>.</li>\n<li data-list-item-id=\"ef6c82b38d9f647aa26a72365da6e7b08\">If you want a regularly repeating appointment, choose a frequency, then choose the number of times the appointment should repeat and click <strong>Add times</strong>.</li>\n<li data-list-item-id=\"e53640b3614c319da8b0262173d51e4f0\">To add another start time, click <strong>Choose additional time</strong>, then select another date and time.</li>\n<li data-list-item-id=\"e008c2265593cd9adfe72895b8192d1ee\">Click <strong>Schedule appointment </strong>or <strong>Schedule, but don’t send confirmation email</strong>.</li>\n</ol><p><img src=\"https://help.acuityscheduling.com/hc/article_attachments/29518910285325\" alt=\"A screenshot shows part of the screen when booking for a client. The person has clicked 'Recurring', revealing a dropdown with many options for how frequently the appointment should repeat. The last option is 'Choose additional time' to select a second specific time, rather than setting a pattern.\" width=\"449\" height=\"399\"></p><p>If you select times that are outside your availability, or conflict with other appointments, they’ll display in red text. If you don’t remove them, Acuity still allows you to book those times.</p><p>If you need to cancel recurring appointment times for your client, <a href=\"https://help.acuityscheduling.com/hc/articles/16676870828685#01FQHQR3DYYNPEERPQ6RRH6DNT\" target=\"_self\" rel=\"undefined\">cancel the appointments in bulk</a> from the client list. You can also <a href=\"https://help.acuityscheduling.com/hc/articles/16676870828685#01FQHQR3DXYENRZR7BQB73GVAN\">reschedule a client's non-class appointments in bulk</a> from the client list.</p><blockquote style=\"background-color: #fffbe0; border-color: #ffec82;\"><p><strong>Note</strong>: You can schedule a maximum of 52 recurring appointments for a client. If the client is booking on their own, they can schedule up to 24 recurring appointments. </p></blockquote>","user_segment_ids":[]}}